The best discounts this week
Every week you can find the best discounts here.
Oxidised Silver Hexagon Purple Crystal Drop Earrings with Pearl Danglers
9ct White Gold 0.25ct Diamond Oval Cluster Pendant
Tia 18k Gold Vermeil Band Ring in White Sapphire
Skylar Vintage Gold Small Long Pendant in Orange Banded Agate
Marisa 14k Yellow Gold Cuff Bracelet in White Diamond
Yellow Gold Plated Silver Pave Cubic Zirconia Huggie Earrings
Return, Refund & Replacement Policy
Last Updated: 05 August 2026
Introduction
At AAMO, customer satisfaction is our priority. We take great care in ensuring every product reaches you in perfect condition. If you receive a damaged, defective, or incorrect item, we’re here to help. Please read this policy carefully before requesting a return, refund, or replacement.
Return Eligibility
You may request a return within 5 days of receiving your order if:- The product is damaged during delivery.
- You received the wrong product.
- The product has a manufacturing defect.
- The product is unused, unworn, and in its original packaging.
Return Conditions
- To be eligible for a return:
- The return request must be raised within 5 days of delivery.
- The jewellery must be unused and unworn.
- All original packaging, tags, and accessories must be included.
- A valid Order ID or proof of purchase is required.
Non-Returnable Items
- Returns will not be accepted for:
- Used or worn jewellery.
- Products damaged due to improper handling or misuse.
- Items returned without original packaging.
- Return requests submitted after the 5-day return period.
Refund Policy
Once we receive and inspect your returned product, we will notify you of the refund status.
- If approved, your refund will be processed to the original payment method within 5–7 business days.
- Shipping charges (if applicable) are generally non-refundable unless the return is due to our error.
Replacement Policy
We offer a replacement if:
- You receive a damaged product.
- You receive the wrong item.
- The product has a verified manufacturing defect.
- Replacement requests are subject to product availability.
How to Request a Return
To request a return or replacement, please contact our support team and provide:
- Your Order ID
- Clear photos or videos of the product
- A brief description of the issue
Our team will review your request and guide you through the next steps.
Contact Us
If you have any questions regarding returns, refunds, or replacements, please contact us.
Email:
Support Hours:
Monday – Saturday
10:00 AM – 6:00 PM (IST)