Shipping Policy

Last Updated: 5 August 2026

Introduction

At AAMO, we are committed to delivering your jewellery safely, securely, and on time. This Shipping Policy explains how we process, ship, and deliver your orders across India. By placing an order with AAMO, you agree to the terms outlined in this policy.

Order Processing

• All orders are processed within 1–2 business days after payment confirmation.

 

• Orders placed on Sundays or public holidays will be processed on the next working day.

 

• During festive seasons or promotional sales, order processing may take slightly longer.

Shipping Charges

• Free Shipping on all prepaid orders across India.

• If any shipping charges apply, they will be clearly displayed during checkout before payment is completed.

Estimated Delivery Time

Delivery timelines may vary depending on your location and courier availability.

• Metro Cities: 2–5 Business Days

• Other Cities & Towns: 3–7 Business Days

• Remote Locations: 5–10 Business Days

 

Delivery timelines are estimates and may be affected by weather conditions, public holidays, or courier operational delays.

Order Tracking

Once your order has been shipped, you will receive a tracking link via email and/or SMS. You can use the tracking details to monitor your shipment in real time until it reaches your delivery address.

Delivery Attempts

Our courier partners will make multiple delivery attempts. If the delivery cannot be completed due to an incorrect address, customer unavailability, or refusal to accept the package, the order may be returned to us

Incorrect Shipping Address

Customers are responsible for providing accurate shipping information. AAMO cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided during checkout.

Damaged or Missing Packages

If your order arrives damaged, appears tampered with, or if any item is missing, please contact us within 48 hours of delivery with clear photos or videos of the package and product. Our team will investigate the issue and provide an appropriate resolution.

Shipping Restrictions

Currently, AAMO ships only within India. We are working towards expanding our shipping services to international destinations in the future.

Contact Us

If you have any questions regarding shipping or delivery, feel free to contact us.

Email: hello@aamostore.in

Support Hours: Monday – Saturday | 10:00 AM – 6:00 PM (IST)